Loscam On-Line, is an internet-based customer service programme that allows customers to view and retrieve data relating to their accounts around the clock.
Customers have secure access via a used ID and password and are able to see current and historic transactions relating to their accounts including scanned images of paper documents. Customer invoices and statements are available online and may be printed or saved for later reference. Invoices may also be downloaded to an Excel spreadsheet to allow further analysis.
Additional account information is provided in a graphical format allowing customers to quickly see account details and trends. This information includes a 12-month rolling analysis of equipment movements. All transactions onto and from accounts are displayed with details of hire charges applied.Balances of equipment and outstanding debtor payments provide customer with timely account information. Customers who use Loscam’s Hire Management System (HMS) may also directly download mark-off files to allow processing of their electronic account reconciliation. Loscam On Line allows users to check their account before they receive the actual invoice at the end of the month.
